The choices of menus and canapés must be completed at least 14 days before the date of the event. Otherwise, MC Hall cannot guarantee the availability of products and services.
Any change to the number of people or quantity of menus or canapés must be made 72 hours before the date of the event. After this period, we will be able to accommodate additions depending on the number of people but no reimbursement will be possible.
TERMS OF PAYMENT
A minimum amount of $1800 in products and services (before taxes and service and excluding room rental fees) is required to hold an event with products and services.
A non-refundable deposit of $380 is required to book the date of an event.
The payment of 50% of the balance of the contract amount is payable no later than 14 days before the date of the event or at the latest 3 months for weddings. Otherwise, MC Hall cannot guarantee the availability of products and services under contract.
The final balance is payable on the day of the reservation, before the event is held.
TERMS FOR CANCELLATION AND REFUNDS
Deposits of $380 are non-refundable.
The customer must send in writing to info@mchall.ca the decision to cancel the event no later than 10 working days before the date of the event. In this case, the amounts paid by the customer, excluding the deposit, will be reimbursed in full.
For weddings, the cancellation in writing must be received 30 working days before the date of the event to receive a reimbursement of the amounts paid, excluding the deposit.
If a cancellation is sent in writing to info@mchall.ca less than 10 working days before the date of the event, but 72 hours before the event, then 50% of the amount paid will be reimbursed. (Marriages are excluded from this clause.)
A reimbursement is not possible if a cancellation is made 72 hours before the date of the event.
If an event cancellation is made by the MC Hall due to a force majeure situation, 100% of the amounts paid will be reimbursed.
If there is an interruption during the event due to a force majeure situation (such as a power outage) and the premises must be evacuated, 50% of the amounts paid will be refunded.
